What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why my account is disabled?

    Asked by jakaesembodo on May 05, 2017 at 12:26 AM

    dear, Admin. Im on going make a form for my thesis. But when it preview, it said "Form not found". Whats wrong? https://www.jotform.com/build/71238215145450#preview 

    My form about user twitter competence in Indonesia using public perception / public labelling. Please answer my issue. Thanks! 

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 05, 2017 at 02:26 AM

    I checked your account and it was auto-suspended by our anti-phishing system. That usually happens when our system detects suspicious forms and disables them. I reviewed your form and confirmed it's ok, so I re-activated your account.

    We're sorry for this inconvenience, if you have any further questions please let us know.

    Thank you!