What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I cancel my subscription?

    Asked by scientificconference on May 05, 2017 at 10:22 AM

    How can I cancel my subscription when then month that I paid finish?

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    JotForm Support

    Answered by AIDAN on May 05, 2017 at 11:39 AM

    Please follow our guide on how to downgrade your account back to the Free status here: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    Additionally, we can cancel your subscription at period end for you if you would like us to do so.

    I hope this helps. If you need further assistance please let us know. Thank you.