What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Form Not Loading - Please Help!

    Asked by eujinc on May 05, 2017 at 11:47 PM

    I have created my form successfully. However, the publish link below shows that the form is disabled or not found.


    Strangely, under settings my form is enabled. Kindly advise. Thank you in advance.



    Eu Jin Chan

    Page URL:

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    JotForm Support

    Answered by Nik_C on May 06, 2017 at 05:01 AM

    Your account was auto suspended because it was against our Terms of Use, you were collecting sensitive bank information and other sensitive data.

    We can not re-activate such account and form.