What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My embedded form has disappeared

    Asked by steloweb on May 06, 2017 at 04:38 AM

    Since yesterday 2017-05-05 the order form of my site has disappeared. Customers use it to order on my site. I have sent you three e-mails and I have no reply. I am really waiting for an answer to solve the problem today. Thank you, STELOWEB

    Page URL:
    http://www.grauetbarrau.com/bon-de-commande.html

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    JotForm Support

    Answered by AIDAN on May 06, 2017 at 08:03 AM

    I have opened the page URL you kindly provided, and I was able to see your form embedded properly in it:

    Please consider refreshing your browser cache and trying again. One of the tools to do so is http://www.refreshyourcache.com/en/home/

    If you need further assistance please let us know. We will be happy to help. Thank you.