What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No "email verification" email received

    Asked by Pippa3 on May 08, 2017 at 03:43 AM

    I understand I should have received an email from you to verify my email address but it has not been received.  I have checked the bounce list and my email is not on there.  Can you help further please?

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 08, 2017 at 04:08 AM

    Hello Pippa3,

    I did check your email logs and found that email to verify your email address was sent successfully. Please check the screenshot below:

     

    Have you checked your SPAM folder already? Please check your SPAM folder and see if the emails ended up there. 

    For now, I have manually forwarded it to your email address info@thedoghouse-pro.co.uk

    Thank you!