Account over quota but I only have one form with 0 submissions.

  • Profile Image
    ercangenis
    Asked on May 08, 2017 at 02:55 PM

    Hello,

     

    I have only 1 form in my profile with 0 submissions in it and I have a warning on my profile saying that I am out of space. Can you explain why am I getting this warning? I haven't even used the form I created yet.

     

    Thanks!

  • Profile Image
    ashwin_d
    Answered on May 08, 2017 at 03:52 PM

    Hello ercangenis,

    I did check your account and found that your usages are well within the allowed limits of free plan. Please check the screenshot below:

    You received warning email earlier because you reached your allowed upload limits. Since you have already deleted all submission records, it also deleted all uploads as well resulting in clearing your upload storage space.  Your account is in good shape currently and there is nothing to worry about.

    Thank you!