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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account over quota but I only have one form with 0 submissions.

    Asked by ercangenis on May 08, 2017 at 02:55 PM

    Hello,

     

    I have only 1 form in my profile with 0 submissions in it and I have a warning on my profile saying that I am out of space. Can you explain why am I getting this warning? I haven't even used the form I created yet.

     

    Thanks!

    Page URL:
    https://www.n54exclusive.com/coding-electronic-services

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 08, 2017 at 03:52 PM

    Hello ercangenis,

    I did check your account and found that your usages are well within the allowed limits of free plan. Please check the screenshot below:

    You received warning email earlier because you reached your allowed upload limits. Since you have already deleted all submission records, it also deleted all uploads as well resulting in clearing your upload storage space.  Your account is in good shape currently and there is nothing to worry about.

    Thank you!