What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Não consigo responder para meus clientes, recebo os emails.

    Asked by karicatudo on May 09, 2017 at 01:28 AM

    Não consigo responder para meus clientes, recebo os emails...mas quando reenvio a respostas não chegam ao destino!

    outra coisa as mensagens estão chegando com o nome de email norepyjotform, oq fazer?

    This is a re-post of a comment on How to Setup SMTP for a Form

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    JotForm Support

    Answered by liyam on May 09, 2017 at 02:27 AM


    There should be no problem in receiving repeat submissions with SMTP. You should be able to receive submissions from the same person over and over so long as they make a submission. 

    If I am misunderstanding your concern, please let us know.