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    Cannot download the file

    Asked by chanll on May 10, 2017 at 05:33 AM
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    JotForm Support

    Answered by Sven on May 10, 2017 at 06:52 AM

    Hi, 

    I have just tested your form, I can see that you're unable to download that specific upload, but I was able to download the others without issues. Furthermore, I submitted a test and I was able to view and download the attachments without any issues. 


    This could be an issue with that specific file, perhaps the download wasn't fully completed or something, can you please try to re-submit and test again? As there's no issue on our end.

     

    Thank you!