Cannot download the file

  • chanll
    Asked on May 10, 2017 at 5:33 AM
    Jotform Thread 1140843 Screenshot
  • Sven
    Replied on May 10, 2017 at 6:52 AM

    Hi, 

    I have just tested your form, I can see that you're unable to download that specific upload, but I was able to download the others without issues. Furthermore, I submitted a test and I was able to view and download the attachments without any issues. 


    This could be an issue with that specific file, perhaps the download wasn't fully completed or something, can you please try to re-submit and test again? As there's no issue on our end.

     

    Thank you!