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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Date and Time integration with sales force.

    Asked by DaveElms22 on May 10, 2017 at 11:44 AM

    I'm still having trouble with my sales force integration with the Date/Time picker. The time is always a few hours off. The only way I was able to get the time to import into sales force correctly was to set my time zone in sales force to UTC. Time Zone here in Jotform is set to MST. Is there any way to have my time import correctly? See screen shot for appointment time. 

    Screenshot
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    JotForm Support

    Answered by Kiran on May 10, 2017 at 01:56 PM

    I have checked your previous thread and see that you were able to resolve it by changing the timezone in the Salesforce to GMT. Are you now experiencing the issue with the same setting? Did you make any changes to the time zone either in your JotForm account or Salesforce? Please let us know which timezone you want to use on both applications so that we can test it further and get back to you with relevant information.

    We will wait for your response. Thank you! 

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    Answered by DaveElms22 on May 10, 2017 at 01:59 PM

    Right, 

    I didn't want to leave my users in the incorrect time zone in Sales Force just to get the time to work properly, so I switched the time zone in sales force back to MST which is correct. Currently both Jotform and Sales Force are set to MST which should be correct. 

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    JotForm Support

    Answered by Kiran on May 10, 2017 at 04:03 PM

    Thank you for the additional information. Please allow me some time to check on this and get back to you with my test results. 

    Thank you for your patience. 

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    Answered by DaveElms22 on May 10, 2017 at 09:50 PM

    I've actually decided to go a different direction with the date/time field so please disregard. Thank you anyway.