What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I download a PDF to my iPad?

    Asked by Helenpearsonmua on May 10, 2017 at 12:16 PM

    ive downloaded the app and tried via safari to download the PDF so I can print like I do on my laptop, but I'm struggling and don't know how to

    Help x


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    JotForm Support

    Answered by John_Benson on May 10, 2017 at 02:18 PM

    Please give me a couple of minutes to test it on my iPad.

    I will get back to you once I am done with testing. Thank you for your patience.

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    JotForm Support

    Answered by John_Benson on May 10, 2017 at 04:00 PM

    Are you referring to the JotForm app or just the Safari Browser?

    I did a test using Safari Browser using my iPad and I was able to replicate the issue, I was not able to download the PDF submissions. I also tested it using Google Chrome app on my iPad and it is also not working. 

    There's another way to do this, add the {pdf-link} in the notification email. Here's how:

    After that, check your inbox and click the Download Submission PDF.

    Open the Download Submissions PDF, click the More and Print button. See image below:

    Hope that helps. If I have misunderstood your concern or you have any further question, please feel free to contact us anytime.