How do I download a PDF to my iPad?

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    Helenpearsonmua
    Asked on May 10, 2017 at 12:16 PM

    ive downloaded the app and tried via safari to download the PDF so I can print like I do on my laptop, but I'm struggling and don't know how to

    Help x

     

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    John_Benson
    Answered on May 10, 2017 at 02:18 PM

    Please give me a couple of minutes to test it on my iPad.

    I will get back to you once I am done with testing. Thank you for your patience.

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    John_Benson
    Answered on May 10, 2017 at 04:00 PM

    Are you referring to the JotForm app or just the Safari Browser?

    I did a test using Safari Browser using my iPad and I was able to replicate the issue, I was not able to download the PDF submissions. I also tested it using Google Chrome app on my iPad and it is also not working. 

    There's another way to do this, add the {pdf-link} in the notification email. Here's how:

    After that, check your inbox and click the Download Submission PDF.

    Open the Download Submissions PDF, click the More and Print button. See image below:

    Hope that helps. If I have misunderstood your concern or you have any further question, please feel free to contact us anytime.