What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Calculation condition not working properly

    Asked by MPartridge1 on May 10, 2017 at 01:48 PM

    Hi

     

    I have my form almost done.  The membership fee box though dosent show the correct calculation when i choose a certain date.  It missed the first few symbols of the answer.

     

    Also I have a calculation that calculates age.  Can i get the form to go automatically to a new page stating they are too if the age is below 16, without them completing the rest of the form.
    Page URL:
    https://form.jotformeu.com/71284285312353

  • Profile Image
    JotForm Support

    Answered by Mike on May 10, 2017 at 04:12 PM

    The dot symbols are currently added as text on some of your conditions, while they should be added as numbers.

    Incorrect:

    Correct:

    To fix this click on a dot symbol to change its color from brown to grey and save the condition.

    The second question has been moved into a separate thread:

    https://www.jotform.com/answers/1141427

    It will be updated shortly.