My account got suspended and I do not know why

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    Herik 
    Asked on May 10, 2017 at 02:24 PM

    Good day. My account is suspended. I would like to know why? I have not been notified. All my forms do not work. I appreciate the answer. How can I fix the problem.

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    AIDAN
    Answered on May 10, 2017 at 04:26 PM

    I have checked your account and I confirm that it got suspended, because your form "Registro de Usuario GPS" with ID 60025123430639 is collecting passwords, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms, and grant us permission to remove the offending fields/form, we may consider reactivating your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.