PayPal payment error message: Security header is not valid

  • aottman
    Asked on May 12, 2017 at 1:19 PM

    I'm getting an error message when trying to pay for this workshop. How do I fix this? 

  • Jan
    Replied on May 12, 2017 at 2:51 PM

    I did a test submission on your form and I was able to replicate the issue. Here's a screenshot of the error message:

    PayPal payment error message: Security header is not valid Image 1 Screenshot 30

    The issue here is that the API credentials you entered is incorrect or invalid. Please re-enter the credentials correctly and make sure there are no extra spaces or extra characters. You try pasting it first in a text editor program like Notepad to ensure that information is correct.

    PayPal payment error message: Security header is not valid Image 2 Screenshot 41

    Hope that helps. Let us know if you're still having issues. Thank you.