Long Text Entry: How to increase field size in Rich Text mode?

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    Asked on May 12, 2017 at 04:18 PM

    Hi! I love that you offer form users an option for respondents to enter rich text! I have two questions.


    Can I change the size of the rich text field? I haven't been able to accomplish this.

    Also, when exporting form submissions to .csv, etc. I would assume the rich text would be converted to html tags (but it doesn't seem to work that way). Is this something I can accomplish? I need users to be able to enter rich text into the form field, and preserve that when I export the responses - because when I import their responses into another application, I want it to read the html tags.



    - Austin Rutledge

    Here's a link to the form I created. https://form.jotform.us/71315801601141


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    Answered on May 12, 2017 at 06:15 PM

    The size of the Long Text Entry field in Rich Text mode can be changed by adjusting the number of columns and rows. The correct size might not be reflected in editor, but it should be right when you open the online form.

    The second question has been moved into a separate thread:


    It will be updated shortly.