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    Google spreadsheet is not updated with the submissions

    Asked by picoteando on May 15, 2017 at 10:48 AM


    I set up google spreadsheets to receive completed order forms but something is wrong and I could only receive a few. I continue, however, receiving email confirmation of the orders but no interconection with google... ??? no idea why???

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    JotForm Support

    Answered by Kiran on May 15, 2017 at 11:15 AM

    I have pushed the missing submissions to the Google spreadsheet now. Please check if the submissions are updated in the spreadsheet now and see if the new submissions are also updated. If the issue still persists, please try removing the Google spreadsheet integration on the form and try reintegrating. 

    Let us know if you need any further assistance. We will be happy to assist.  

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    Answered by picoteando on May 15, 2017 at 03:43 PM
    Thank you very much!
    It is working fine now :)
    Juan C.