Continue Forms Later: Why form is not saving date?

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    Academy119
    Asked on May 15, 2017 at 11:23 AM

    I was hoping that once i had gone to settings and set to enabled on continue forms later that our trainers would retain previously  inputted data as the form is intended to be continually updated , is it possibleto do this ie allow submit yet retain previous inputted data

     

    Thank you

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    Kevin_G
    Answered on May 15, 2017 at 11:51 AM

    I have checked your form and I can see the continue forms later is in fact enabled; however, I can see you have added the configurable list widget, do note that the feature will only work with basic fields, widgets work in a different way loading their own resources separately, due to this they are added to a form within an iFrame, technically it's not possible to apply the feature to widgets. 

    Also, do note that the continue forms later feature will only work if your user opens the form in the same browser and computer since the data is saved in the browser's cache. 

    If want to allow them to save the data and continue filling it out from different devices, then you would need to apply the "Save and Continue Later" feature, check this guide in order to get more info about the feature: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later 

    Hope this helps.