Extra fields in published form that are NOT on Builder

  • Profile Image
    Asked on May 15, 2017 at 02:27 PM

    I have emailed a couple of different times and also posted to the forum and still have not gotten a matter taken care of.

    There are items on a form for Youth Camp registration in our published form that are not in the built form, so I cannot delete them. I have posted a note for registrants, but it looks incredibly unprofessional.

    Here's a picture of the extra fields as showing up on the published form at the end of "Camper 1" information.


    And here is a picture of what the form looks like in the Builder.


    As requested before by someone at Jotform, I have cleared all cache, both it Jotform and in various browsers, and these fields are still showing up.


  • Profile Image
    Answered on May 15, 2017 at 03:30 PM


    Sorry for the inconvenience, 

    I checked your form and I can see that you have a lot of conditions that are missing fields, please see:


    I cloned your form, deleted these conditions and now the form displays normally. Please see below:


    Please delete these conditions, that will fix the issue.


    Here's my cloned version of your form, you can review/clone it via this URL:



    Here's how to clone an existing form to your account:



    Thank you!

  • Profile Image
    Answered on May 15, 2017 at 04:28 PM

    Thank you SO MUCH! That fixed it!