What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some submitted info unrelated to Credit Card number replaced with ###.

    Asked by lifeimagineers on May 16, 2017 at 11:03 AM
    Problem has NOT been fixed                        
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    JotForm Support

    Answered by ashwin_d on May 16, 2017 at 11:12 AM

    Hello lifeimagineers,

    With which form you are having this issue with? 

    I did check your account and found that you only have one form with 3 submissions. None of the submission data has any questions with ###. Please explain your question a bit more in detail and we will try to help you. You may also like to share a screenshot of the submission where you see these texts. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033

    Thank you!