What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When do monthly limits reset?

    Asked by smsr on May 17, 2017 at 10:12 AM

    Bom dia.

    Tenho um plano bronze e se esgotou o número de respostas (1000 por mês.

    Qual o período para renovar meu saldo de respostas e meus formulários voltar a funcionar?

     

    Obrigado!

  • Profile Image
    JotForm Support

    Answered by Jim_R on May 17, 2017 at 11:27 AM

    Hello 😊 All monthly limits get replenished on the 1st day of each month. The limit that you reached was the Monthly Submission Limit. For your current plan, Bronze, the limit would be 1000 and you're currently at 1055 for the month of May.

    So, you have 2 options to choose from:

    1. Either wait for the limit to reset back to zero on the 1st day of the next month

    2. Or upgrade to a higher tiered plan to increase your limits

    In case you have more questions, don't hesitate to ask.