When do monthly limits reset?

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    Asked on May 17, 2017 at 10:12 AM

    Bom dia.

    Tenho um plano bronze e se esgotou o número de respostas (1000 por mês.

    Qual o período para renovar meu saldo de respostas e meus formulários voltar a funcionar?



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    Answered on May 17, 2017 at 11:27 AM

    Hello 😊 All monthly limits get replenished on the 1st day of each month. The limit that you reached was the Monthly Submission Limit. For your current plan, Bronze, the limit would be 1000 and you're currently at 1055 for the month of May.

    So, you have 2 options to choose from:

    1. Either wait for the limit to reset back to zero on the 1st day of the next month

    2. Or upgrade to a higher tiered plan to increase your limits

    In case you have more questions, don't hesitate to ask.