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    Submission data for one of the question is not recorded.

    Asked by Region25 on May 17, 2017 at 10:33 AM

    We have a choice for lunch options but the user's choices aren't being recorded. How can we fix that?

    Page URL:

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    JotForm Support

    Answered by ashwin_d on May 17, 2017 at 11:47 AM

    Hello Region25,

    I am not sure if I have understood your issue correctly. Can you please explain your question a bit more in detail?

    Do you mean to say that submission data for "Lunch Options" payment tool is not being captured in submission. I did test your from's submission page and the data seems to have been captured correctly. Please check the screenshot below:


    I also checked the last submission email which was sent to you and it also displayed the data correctly. Please check the screenshot below:


    I would suggest you to please share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!