What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I re-activate my account to get my form out of the restore mode?

    Asked by megamark on May 18, 2017 at 10:00 AM

    My form is in Restore Mode - How can I re-activate my account to get it out of restore mode?

    Any form I create does not appear - message indicated that form is in restore mode.

    My username is megamark.

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    JotForm Support

    Answered by AIDAN on May 18, 2017 at 10:53 AM

    I have checked your account and found that it's dormant, which explains the restore mode message you received.

    I have re-activated your account. Your form should be working properly now.

    If you need further assistance please let us know. We will be happy to help. Thank you.