What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I stop an IBAN number showing as a phone number when viewed on an ipad?

    Asked by eburge on May 19, 2017 at 09:43 AM

    My form has our payment details including our IBAN number. How can I prevent this from showing as a phone number (blue and underlined) when the form is viewed on an ipad?

    Many thanks

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    JotForm Support

    Answered by liyam on May 19, 2017 at 11:35 AM

    Unfortunately, we do not have an option to disable this setting on the page. If you have the form embedded on a web page, you can try adding this meta tag to your web page, in between the <head> </head> tags:

    <meta name="format-detection" content="telephone=no" />

    Thanks.