What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change my username?

    Asked by dutkoj on May 19, 2017 at 01:36 PM

    The company I am employed at, Overhead Door Corporation is trying out JotForm, and so far it seems to be meeting our needs.  However, upon creating the original account I inserted my last name as the username for the trial.  Now, that username, dutkoj is showing up to customers when we send the form.  Is there a way that we could change the name to CustomWoodDoor?

     

     

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    JotForm Support

    Answered by Kevin_G on May 19, 2017 at 02:46 PM

    I have already changed your username as requested here, please do note that if you have generated custom links for your forms you will need to generate them again. 

    How-to-Create-a-Custom-URL-of-a-Form

    If you have any question, let us know. 

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    Answered by dutkoj on May 19, 2017 at 02:56 PM

    Thank you very much!