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benithatAsked on May 19, 2017 at 2:16 PM
Hello,
This is urgent. My forms as been closed and I'm below my quotas of submission;
Can you open it again please
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John_BensonReplied on May 19, 2017 at 3:22 PM
Sorry for the inconvenience.
I checked your account and I can see that you have 109 submissions. Free user has a limit of 100 submissions and that's the reason why your form over quota.
I recalculate your submissions counter and it is now shows 10 submissions. I have now activated your account and it is now working properly.
Hope that helps. If you have questions, please let us know.
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benithatReplied on May 19, 2017 at 6:19 PM
Thank you very much for your help!!