Getting a Form not found error on new form

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    Asked on May 19, 2017 at 03:50 PM

    Hi, I just made a new form here:

    When I try to preview it I get the error "Form Not Found" and "This form is disabled."

    Can you please help?  Thanks!

  • Profile Image
    Answered on May 19, 2017 at 04:41 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. I see that the form is having a password which is not allowed with JotForm. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing. 

    I have now removed the guilty field from the form and activated your account. You should be able to view the forms normally. Please refrain from adding such fields to your forms to avoid any further suspensions on your account.

    Thank you!