What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cover logo cropped on mobile browsers

    Asked by buyfromchina on May 20, 2017 at 10:58 AM

    How can I stop my logo from getting cropped when viewed in portrait on a tablet?

    Page URL:
    https://form.jotform.me/71388107978470

    Screenshot
  • Profile Image
    JotForm Support

    Answered by aubreybourke on May 20, 2017 at 11:44 AM

    You have several options here to make the form responsive for all screens:

    1. Use the advanced form designer

    2. Use custom CSS

    3. Use the mobile responsive widget

    All three options are explained here:

    How to make mobile friendly forms on JotForm

  • Profile Image

    Answered by buyfromchina on May 20, 2017 at 07:27 PM

    1 & 3 I've tried and it doesn't fix the issue.

     

    2 I'm struggling to work out how to use CSS.

  • Profile Image
    JotForm Support

    Answered by jonathan on May 21, 2017 at 12:38 AM

    I test your form on mobile browsers, but I could not see the same issue at this time. The cover logo/image is showing full on mobile browsers.

    Ex:

     

    I think you have resolved the issue already. Or perhaps it was a temporary glitch at the time.

    Please try checking again when available. Let us know if issue remains.

    Thanks.