Cover logo cropped on mobile browsers

  • buyfromchina
    Asked on May 20, 2017 at 10:58 AM

    How can I stop my logo from getting cropped when viewed in portrait on a tablet?

    Jotform Thread 1149881 Screenshot
    Page URL: https://form.jotform.me/71388107978470
  • aubreybourke
    Replied on May 20, 2017 at 11:44 AM

    You have several options here to make the form responsive for all screens:

    1. Use the advanced form designer

    2. Use custom CSS

    3. Use the mobile responsive widget

    All three options are explained here:

    How to make mobile friendly forms on JotForm

  • buyfromchina
    Replied on May 20, 2017 at 7:27 PM

    1 & 3 I've tried and it doesn't fix the issue.

     

    2 I'm struggling to work out how to use CSS.

  • jonathan
    Replied on May 21, 2017 at 12:38 AM

    I test your form on mobile browsers, but I could not see the same issue at this time. The cover logo/image is showing full on mobile browsers.

    Ex:

    Cover logo cropped on mobile browsers Image 1 Screenshot 30

    Cover logo cropped on mobile browsers Image 2 Screenshot 41

     

    I think you have resolved the issue already. Or perhaps it was a temporary glitch at the time.

    Please try checking again when available. Let us know if issue remains.

    Thanks.