What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My clients cannot submit the form as I only have the next and back buttons

    Asked by BethStoller on May 22, 2017 at 10:00 AM

    I appreciate you responding before 11:30 since I need to review this questionnaire before my client comes. Thank you for you consideration.  I published the form in order to e-mail it to her in the first place.  Don't know if I was to do another step or two.  If I can speak with someone that would be greatly appreciated, since this is urgent for me. I don't have a way to have a screenshot.

    Page URL:
    https://form.jotform.us/71367784092162

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    JotForm Support

    Answered by Welvin on May 22, 2017 at 12:04 PM

    That's because you do not have a submit button in the form. I have added it for you. Your clients should be able to submit the form now. 

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    Answered by BethStoller on May 22, 2017 at 12:20 PM

    THANK YOU! HOW CAN SHE SUBMIT THE ONE SHE ALREADY COMPLETED.  OR WHAT CAN SHE DO SIMPLY TO SEND THE ONE SHE COMPLETED WITHOUT HAVING TO DO IT OVER AGAIN.

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    JotForm Support

    Answered by ashwin_d on May 22, 2017 at 01:27 PM

    Hello BethStoller,

    I did check your form's setting and found that you have enabled "Autofill" setting. Have you enabled this setting just now or after she started filling up form? If not than this means the input data of form fields are saved in browser cookies. Since submit form is now added in your form, please ask her to refresh / reload the form. It will retain the input data and also display the submit button as well which she can click and submit form.

    Thank you!

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    Answered by BethStoller on May 22, 2017 at 01:42 PM

    THANK YOU. I received the jotform from client.  It has the template business name Smart Wellness....Alternative Medicine-Patient Intake form....this is incorrect...Can you fix this please.

    It should say

    SOUL SERENITY AND DIVINE WELLNESS RETREAT

    DISCOVERY IMMERSION QUESTIONNAIRE

     

     

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    Answered by BethStoller on May 22, 2017 at 01:44 PM
    THANK YOU VERY MUCH FOR YOUR HELP!
    ...
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    JotForm Support

    Answered by Welvin on May 22, 2017 at 02:44 PM

    You're welcome. I think you've figured out to change the header in the email template. Let us know if you need further assistance.