- OtherplaceAsked on May 22, 2017 at 11:59 AM
I'm getting the error message "Oops! Form not found: 60735831037353" whenever I try to make a submission to this form: https://form.jotformeu.com/Otherplace/company-pass-submissions-2017
The form has been working fine for the last 6 weeks or so and has had 622 submissions so far. Is this a temporary error with JotForm or is there something wrong with the form itself? How do I fix it?
- AIDANAnswered on May 22, 2017 at 12:00 PM
Please note that our developers have fixed the issue. If the problem persists upon trying again, please get back to us.
Apologies for any inconvenience.
- OtherplaceAnswered on May 22, 2017 at 12:03 PM
Thanks for your prompt response. Unfortunately I'm still getting the same error... Any ideas?
- AIDANAnswered on May 22, 2017 at 12:08 PM
Hmm, that could be due to a delay between implementing the fix and having it in effect throughout all the forms.
I have cleared your forms cache just in case. Could you please try again after a moment and get back to us if you still have this issue?
Again, please accept my apologies for the trouble.
- OtherplaceAnswered on May 22, 2017 at 12:18 PM
It's working! Thanks so much.