What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Percentage widget resets to zero in the report

    Asked by mzune on May 22, 2017 at 08:45 PM


    We are a vehicle service centre and have been using your forms for a long time. We have just started to build a service check sheet for our technicians to enter the health check for the office reception to check and also would like to go give to our customer 

    The form is her https://form.jotform.com/71301582523953

    ##Help question 1##

    Firstly we enter the brake wear in the dial images as a percentage. If we go back to amend the report after its completed they reset to 0% so we have to re enter so is there a fix for this .


    ##Help question 2##


    We woukd like to give our customer a copy of the health  check but when we print before we submit it's ok but takes about 5 pages

    or if we print the submitted report it's then text only and none of the green red amber boxes and dials we created . Is it possible for us to style the completed report so the customer can have a condensed graphical report  showing the bad red and good green boxes along with the percentage dials and perhaps uploaded images 


    I just would like to see if we can create the bespoke solution so we can then roll it into other similar repairs 


    I look forward to your reply 


    Regards, Mark 







    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on May 22, 2017 at 11:15 PM

    I am not sure if I understand your query correctly with the percentage widget. Could you let us know which report that you are trying to generate with more information to add the Percentage widget? This would help us in providing you assistance with the issue.

    The other question related to customizing the report is moved to a separate thread and shall be addressed there shortly.


    Thank you!