What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet integration is broken

    Asked by sarahkreutzer on May 23, 2017 at 02:50 PM

    on our pal scheduler boreas forum, the integration broke into google sheets randomly. it still links to it, but any new submission is not sending the data to our sheet. 

    Page URL:
    https://form.jotform.us/71277414084153

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    JotForm Support

    Answered by AIDAN on May 23, 2017 at 03:50 PM

    I have requested a push of your submissions into your integrated Google Spreadsheet. Could you please check and get back to us if the problem persists?

    Thank you in advance.

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    Answered by sarahkreutzer on May 23, 2017 at 07:38 PM

    Hello Aidan,

     

    The push worked momentarily but the issue has persisted and is still not functioning properly. 

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    JotForm Support

    Answered by Chriistian on May 23, 2017 at 11:30 PM

    Hi,

    It seems that you have opened a duplicate thread with the same issue. Please find the answer of my colleague on your thread here: https://www.jotform.com/answers/1152800

    Regards.