Cancel my subscription

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    Asked on May 23, 2017 at 11:27 PM

    I would like to cancel my subscription and have my latest fee reimbursed.  I tried to cancel online, but received a message that my subscription could not be cancelled and to contact customer service.

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    Answered on May 24, 2017 at 03:30 AM

    Hello kruggles,

    I did check your account and found that your bronze monthly subscription is already cancelled and refund for your last subscription payment is also processed. It seems one of my colleague has already taken care of your account issue and responded to your email.

    Please allow 7-10 days for the amount to reflect in your account.

    Thank you!