- floridacoasteqAsked on May 24, 2017 at 12:42 PM
We received notification that our account is out of forms. Are you telling me that we have had 10,000 form views? How is a view different than a form fill? Based on your system, we had 18 form fills recently. That is nowhere near 10,000.Page URL:
- JotForm SupportBDAVIDAnswered on May 24, 2017 at 02:32 PM
A form view is any type of loading the form, through it's direct link, or the page where it is embedded. The view limit can increase when you embed your forms in a page with a high traffic. You may refer to this guide: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about
You can also check where the views come from through the Form Analytics: https://www.jotform.com/help/425-Understanding-Form-Analytics-and-Ways-on-How-to-Get-Your-User-s-Info
Let us know if you have more questions.