Is there a way to upgrade TLS in lieu the SSL v3 certificate?

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    Asked on May 25, 2017 at 02:18 AM

    Is there any way we can upgrade to a TLS v1 instead of the SSL v3 certificate?

    This is a re-post of a comment on All Forms Including Free Accounts Are Now Secure

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    Answered on May 25, 2017 at 03:43 AM


    Thank you for contacting us.

    All forms you are using which use HTTPS protocol are using TLS 1.2 encryption on its certificates. 

    Form submissions are SSL secured by default. Form encryption, on the other hand, is something that needs to be turned on by you and it is an additional level of security. You can read more about it here:

    Also, I have escalated your request to our highers as a feature request as per your request. If we have an update, we will inform you as soon as possible.

     If you have any questions or issue, please do not hesitate to contact us.

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    Answered on May 25, 2017 at 07:20 AM

    Hey @picocarerx,

    Jotform is already using TLS 1.2. After Heartbleed, we terminated all SSL v3 access to our servers.

    Kindest Regards,

    - Ertugrul.