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    Name field doesn't appear due to the set condition

    Asked by racheldowdie on May 25, 2017 at 06:53 AM


    I am trying to set a condition where if someone clicks on decline, 'Total of guest'/Names'/'Email' and the 'Submit' buttons appears but for some reason the 'Names' box doesn't appear.

    Could you let me know how to fix this please?


    Page URL:

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    JotForm Support

    Answered by amy on May 25, 2017 at 08:33 AM


    I cloned your form on my end and I checked your conditions. Due to one of your conditions, the "names" field cannot be displayed. Please check this one:

    After you save this condition, the result will be like in the .gif image:

    Please give it a try and if your problem persists, let us know.

    Thank you.

    Kindest Regards

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    Answered by racheldowdie on May 25, 2017 at 09:15 AM

    Thanks. That worked but now if someone clicks on that they are attending and only one person, the 'Names' box still shows, which shouldnt. What condition do I need to set so that this doesnt happen?



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    JotForm Support

    Answered by david on May 25, 2017 at 11:21 AM

    If you simply want to show the respondent name field when decline is checked, you would set up the following condition:

    If that is not what you were looking for, please elaborate on which field should be shown and when the field should be shown.