What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form says not found

    Asked by Faithlife on May 25, 2017 at 07:08 AM
    Page URL:
    https://form.jotformeu.com/71427201423343

    Screenshot
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    JotForm Developer

    Answered by Helen on May 25, 2017 at 08:48 AM

    Hello,

    Thank you for contacting us.

    I have checked your account and your forms.Your forms contain Credit Card Number, Expiration Date fields etc. You can not directly get personal sensitive information such as password, credit card details. Because it violates our terms of use. If you insist on collecting any of this information, your account will be suspended again.  

    I have deleted these fields and re-activated your account. Your forms are enabled now, you can log in to your account.

    If you have any questions or issue, please do not hesitate to contact us.