What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form disabled?

    Asked by searchenginesmd on May 25, 2017 at 11:15 AM

    why is "Form disabled"?

    Says form not found

  • Profile Image
    JotForm Support

    Answered by AIDAN on May 25, 2017 at 01:20 PM

    Upon inspection I found that your account is autosuspended because your form http://www.jotform.us/form/71272074584155 is collecting usernames and passwords, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms and grant us permission to remove the offending field(s)/form, we may consider re-activating your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.