What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am a paid user and the Jot Form ad continues to appear on my forms even though I have unchecked the box in setting. Help!

    Asked by johnmjacobjr on May 25, 2017 at 02:17 PM
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    JotForm Support

    Answered by BJoanna on May 25, 2017 at 02:58 PM

    I have inspected the form on the webpage you provided, but I am not able to see JotForm branding "Powered by JotForm". 

    I have also checked settings on your account and JotForm branding option is not checked. 

    Were you able to resolve your issue? 

    If you still see "Powered by JotForm" on your form, please check your form  in some other browser.

    Let us know if you need further assistance.