What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is there a way to give name to the submission PDF in email before printing and sending to client

    Asked by Chinthy16 on May 25, 2017 at 05:39 PM
    when I go to print and mail a pdf to a client, the file shows up as "unnamed document" Is there a way to give these a name before sending?
  • Profile Image
    JotForm Support

    Answered by jonathan on May 25, 2017 at 06:08 PM

    Can you please describe your steps on how you do this. We will check for the workaround to make the process streamlined.

    Right now, the Print and Download PDF are to separate option in the form. So I am not sure how you get to PRINT and then Email the submission PDF in one go.


    #1 Printing the submission will result to a hard copy print out of the data.

    #2 PDF download will result to a soft copy (PDF file) out of the data. You will have option to rename the PDF document that was downloaded. 

    Currently when you download a PDF submission, the pdf file has this filename format submissionID#.pdf (i.e. 124251722828998.pdf)

    I believe your better option is to download first the PDF, rename the file, and then send it via email to client.

    I hope this help. Let us know if you need further assistance.