It says "autosuspended" when I try to log in

  • Leslie
    Asked on May 25, 2017 at 6:54 PM

    Please help me resolve ASAP! I must get this form live as soon as possible and was going to work on it now! 

  • David JotForm Support Manager
    Replied on May 25, 2017 at 9:34 PM

    We apologize for the inconvenience, your account was suspended by our phishing system. I checked your forms and they do not violate our terms of use. However, in the following form: http://www.jotform.us/form/61226731741148 

    You are using the word "password" in the "Family password for pickup" field, please change that label to something like "Family secret word for pickup", as that is what caused our phishing system to suspend your account.

    Let us know if you have more questions.

  • Leslie301
    Replied on May 25, 2017 at 10:43 PM
    Thank you so much!!!
    ...