It says "autosuspended" when I try to log in

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    Asked on May 25, 2017 at 06:54 PM

    Please help me resolve ASAP! I must get this form live as soon as possible and was going to work on it now! 

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    Answered on May 25, 2017 at 09:34 PM

    We apologize for the inconvenience, your account was suspended by our phishing system. I checked your forms and they do not violate our terms of use. However, in the following form: 

    You are using the word "password" in the "Family password for pickup" field, please change that label to something like "Family secret word for pickup", as that is what caused our phishing system to suspend your account.

    Let us know if you have more questions.

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    Answered on May 25, 2017 at 10:43 PM
    Thank you so much!!!