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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    GPS widget malfunction

    Asked by SweatyYeti on May 25, 2017 at 07:31 PM

    Hi!

     

    Recently (last two weeks) the GPS widget on my "Trail Inspection" form as stopped working - it gives a random location VERY VERY far from where I am when I access the form from my phone. I tried inserting another GPS widget, and get the same, very wrong, location. The other GPS apps on my phone work fine.

     

    HELP!

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    JotForm Support

    Answered by Chriistian on May 25, 2017 at 10:46 PM

    Hi,

    I cloned your form (http://www.jotform.ca/form/70854903084257) and tested the GPS Location Widget on the form on my phone. The widget seems working fine on my end. It detected my location accurately. Could you please check if the GPS location settings on your phone are correct? 

    If the issue still persists, please try to test it to a different device and see if it is working.

    Regards.