- jean_claude MONCORGERAsked on May 26, 2017 at 07:04 AM
We have renewed our subscription but could not change to the now owner Pierre LOVICHI ( email@example.com) . Our invoice paid by Pierre Lovichi is under my name : Jeanclaude Moncorger . How could we correct that ?
- JotForm SupportRoseAnswered on May 26, 2017 at 07:28 AM
I checked the billing detail and found out that it belongs to the account initial_NC.
As I understood you would like change your billing details. Could you please confirm if you would like to change your billing details? If so, please provide us the exact billing details. Since, do we need to change only recipient details or complete address details, too?
Waiting for your return.