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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to change my billing details.

    Asked by jean_claude MONCORGER  on May 26, 2017 at 07:04 AM

    We have renewed our subscription but could not change to the now owner Pierre LOVICHI ( pierre.lovichi@rentokil-initial.com) . Our invoice paid by Pierre Lovichi is under my name : Jeanclaude Moncorger . How could we correct that ?   

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    JotForm Support

    Answered by Rose on May 26, 2017 at 07:28 AM

    I checked the billing detail and found out that it belongs to the account initial_NC.

    As I understood you would like change your billing details. Could you please confirm if you would like to change your billing details? If so, please provide us the exact billing details. Since, do we need to change only recipient details or complete address details, too? 

    Waiting for your return.