What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form says it's in restore mode

    Asked by UTCDining on May 26, 2017 at 02:06 PM

    I'm trying to publish a form and everytime I click on the link it says form is in restore mode.  What does that mean?

    Page URL:
    https://form.jotform.us/71436492380155

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    JotForm Support

    Answered by AIDAN on May 26, 2017 at 02:44 PM

    I have checked your account and found that it is dormant, which explains the message you received.

    I have re-activated your account. Your form should be working properly now.

    I hope this helps. If you need further assistance please let us know. Thank you.