What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Branding: Is the branding has been removed?

    Asked by Scorer2 on May 27, 2017 at 04:52 PM

    Hey,

    Today I was surprised to see the banner of Jotform in a free account.
    Now it's look like that the banner has been removed.
    Someone can explain me please what's going on? I'm very confused and I had to upgrade my account today to remove the banner even that I didn't want to just because of the banner..

    Thank you.

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    JotForm Support

    Answered by jonathan on May 27, 2017 at 06:07 PM

    We have temporarily reverted it to the previous version because there was a glitch on the new version were in the banner blocked the view of the form on some browser settings. We will restore the new look in branding once we sorted out the issue with it.

    So we have not removed it since it is an essential component on our subscription plans.

    Please understand that the branding stays for the FREE subscription plan and can be optionally remove once you upgraded to paid subscription.

    I hope this help. Let us know if you need further assistance.