What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Wufoo Alternative

    Asked by Rob Taylor  on May 29, 2017 at 08:13 PM

    Hi, I'm having some problems at the moment with Wufoo and they've told me they're unable to help.


    Basically this is how we use Wufoo:
    1)Customer enters their details and selects products from a drop down box
    2)They then pay
    3)Using Webhook we push this info into Zapier
    4)Zapier Merges {field} info with documents stored in WebMerge and sends documents created to customer.

    The problem is right now Wufoo is too fast for Zapier. It seems as though the webhook is triggering before payment is confirmed. I need a Formbuilder that can delay the webhook until payment is confirmed. Is this possible with JotForm?

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    JotForm Support

    Answered by BDAVID on May 29, 2017 at 09:08 PM

    You can setup a Webhook with JotForm, however, the ability to delay it, has to be setup in the PHP script created. So, you will need to hire a developer with experience in webhook technique to accomplish what you want to: https://www.jotform.com/help/245-How-to-Setup-a-Webhook-with-JotForm