What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Nonprofit/education Discount inquiry

    Asked by LBOESSO on May 30, 2017 at 08:00 AM
    La Nostra cooperativa sociale è una ONLUS e una scuola, ma eroga anche corsi professionalizzanti a pagamento: possiamo ugualmente fare richiesta dello sconto essendo anche scuola?!
  • Profile Image
    JotForm Support

    Answered by Mike on May 30, 2017 at 08:51 AM

    I would like to suggest applying for a JotForm nonprofit discount by submitting a form on the following page.


    You will be required to upload a document that officiates your nonprofit status. Once the application is approved (usually within 24 hours) you will be able to subscribe with a 50% discount from current plans.

    If you need any further assistance, please let us know. We will be happy to help.

  • Profile Image

    Answered by LBOESSO on June 05, 2017 at 06:00 AM

    chiedo scusa,

    ho effettuato il downgrade: sono passata alla versione bronze una volta approvata la richiesta di sconto per associazioni no profit.

    Ma non capisco cosa sia successo: mi avete disattivato l'account e dato un piano free.


    Ho bisogno di risolvere la questione al più presto

  • Profile Image

    Answered by LBOESSO on June 05, 2017 at 06:04 AM

    allego fattura dell'abbonamento sottoscritto il 31/05 e non attivato


  • Profile Image
    JotForm Support

    Answered by candy on June 05, 2017 at 07:14 AM


    We're sorry for the inconvenience you have.

    I have seen that an issue has occurred in our system. I have upgraded your account manually to the Bronze plan again.

    If you see any issue regarding the Payments, please let us know.


  • Profile Image

    Answered by LBOESSO on June 05, 2017 at 08:38 AM

    Grazie mille!

    Buona giornata