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  • Profile Image

    Why I cannot edit conditions on my form?

    Asked by AngelaV222 on May 30, 2017 at 03:26 PM

    I created a condition that hides fields if someone uploads a resume.

    I just added a new field to my form and it ended up in the hide field condition.

    I have tried to remove it from that condition but there's no way to that I can see.

    Please help, thank you.

    Angela

    Page URL:
    https://form.jotform.com/52525325567155

  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 30, 2017 at 06:17 PM

    I have checked the conditions on your form and I'm able to edit them and save the changes: 

    Are you still experiencing the issue?

    If so, may we get a screenshot of the web console opened while the issue occurs? 

    These keyboard shortcuts will help you to get the console: 

    Google Chrome:

    Mac: Command + Option + J

    Windows: Control + Shift + J

     

    Firefox:

    Windows: Ctrl+Shift+K

    Mac: Command+Option+K

    This guide will help you uploading your screenshot: How-to-add-screenshots-images-to-questions-in-support-forum

    You may also share us some screenshots about the issue you mentioned about fields automatically included in a condition as soon as it is added to the form. 

    You could also test while using incognito mode and see if the issue persists. 

    Also, I noticed you have some conditions with missing fields errors, please fix these conditions, otherwise they may not work as expected.