What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm not loading properly

    Asked by cfac2016 on May 30, 2017 at 06:39 PM

    Jotform is running super slow and then pages are not loading properly.  We have a deadline for a major international competition and cannot access our form to help applicants troubleshoot!  Any idea what is going on?  Other websites are working just fine.

    Page URL:
    https://www.jotform.com/myforms

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 30, 2017 at 09:00 PM

    Thanks for reporting.

    So far, we have not received major complaints from other users about the slowness of the page or downtime. 

    Our uptime status from the last 7 days is 100% 

    http://jotformstatus.com/

    http://stats.pingdom.com/p9yo4pogtt5d/416987

    Have you tried checking the page using a different browser? If this does not make any difference, try a different DNS like google public DNS in your network or try a different internet service provider. I suspect that the problem you're experiencing might be related with your current ISP. 

    If you also have security software installed, try disabling it and check the page again.

    Let us know how this goes. Thanks