JotForm not loading properly

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    cfac2016
    Asked on May 30, 2017 at 06:39 PM

    Jotform is running super slow and then pages are not loading properly.  We have a deadline for a major international competition and cannot access our form to help applicants troubleshoot!  Any idea what is going on?  Other websites are working just fine.

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    EltonCris
    Answered on May 30, 2017 at 09:00 PM

    Thanks for reporting.

    So far, we have not received major complaints from other users about the slowness of the page or downtime. 

    Our uptime status from the last 7 days is 100% 

    http://jotformstatus.com/

    http://stats.pingdom.com/p9yo4pogtt5d/416987

    Have you tried checking the page using a different browser? If this does not make any difference, try a different DNS like google public DNS in your network or try a different internet service provider. I suspect that the problem you're experiencing might be related with your current ISP. 

    If you also have security software installed, try disabling it and check the page again.

    Let us know how this goes. Thanks