Questions about number of form limits

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    Asked on May 30, 2017 at 07:23 PM

    Dear Sir / Madam


    Only 25 forms for my plan. Is it mean create 25 forms only monthly ?





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    Answered on May 30, 2017 at 09:29 PM

    For the number of forms you can create in your account, that is forever and not monthly. Meaning, you can only have a total of 25 active forms in your account.

    When this limit was implemented, we made it sure that your existing forms will not be affected, so they will continue to work as they are. However, you can't create more forms if you have surpassed the limit. 

    If you want to create more forms, you need to clear your limit by archiving your forms. Archived forms will be automatically disabled, and disabled forms will not count towards your limit.

    Subscribing to a higher plan is also another option.

    If you have more questions, let us know.