What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I just want to downgrade to free for now

    Asked by dyhopkinstx on May 31, 2017 at 07:15 AM

    I don't want to cancel my account.  I just want to downgrade to free for now.

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    JotForm Support

    Answered by amy on May 31, 2017 at 08:25 AM


    As per your request, I have downgraded your Jotform account from the Silver plan to the Free plan. Also, I would like to inform you that I made a refund for the unused time. You can still use your Jotform account in the free plan.

    If you need further assistance, please let us know.

    Thank you.