Why is only one submission per user being saved?

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    Asked on June 01, 2017 at 04:13 PM

    I just received a response to this question from Jan.  Thank you.  However,  it did not answer the question I asked.  I see the test submissions.  The problem is,  that one person submitted 5 entries and only one is in jotform  - an evaluation for Rachel  and the other person submitted 11 entries and only one an evaluation for William is there.

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    Answered on June 01, 2017 at 07:10 PM

    If you have received 16 submissions, you should also see this under your history. But I just checked it, you only received 7 submissions and 5 are our tests. Maybe those are submissions in the other forms? I would suggest checking further. You have 20 forms, I cannot check them individually this time.