What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is only one submission per user being saved?

    Asked by dancebtc on June 01, 2017 at 04:13 PM

    I just received a response to this question from Jan.  Thank you.  However,  it did not answer the question I asked.  I see the test submissions.  The problem is,  that one person submitted 5 entries and only one is in jotform  - an evaluation for Rachel  and the other person submitted 11 entries and only one an evaluation for William is there.

    Page URL:
    https://form.jotform.us/71164864284159

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    JotForm Support

    Answered by Welvin on June 01, 2017 at 07:10 PM

    If you have received 16 submissions, you should also see this under your history. But I just checked it, you only received 7 submissions and 5 are our tests. Maybe those are submissions in the other forms? I would suggest checking further. You have 20 forms, I cannot check them individually this time.